News/Media
Insurance issues after Hurricane Irene
Link: Hurricane Irene webcastHear a discussion of insurance issues arising from Hurricane Irene and other natural disasters with Jay Feinman; Amy Bach, Executive Director of United Policyholders; Nicole Vinson of the Merlin Law Group; Mike Capili of Metro Public Adjusters; and claims expert Earl Carr, Jr. The moderator was Gene Veno, President of the American Association of Public Insurance Adjusters. Original broadcast date: August 29, 2011.
RI Bar Journal reviews Delay, Deny,Defend
Link: RIBJ review
The Rhode Island Bar Journal published a review of Delay, Deny, Defend (at page 19) that describes the book as "an instant classic" and "required reading for all lawyers." THe review was authored by Michael Bottaro of the Bottaro Law Firm.
Podcast on Blogtalkradio
Link: Blogtalkradio
Hear a conversation between Jay Feinman and Gene Veno, President of the American Association of Public Insurance Adjusters. Topics include why consumers need help in choosing insurance policies and dealing with insurance companies and what services public insurance adjusters can provide.
Feinman post on Michigan Auto Lawyers Blog
Link: Michigan Auto Lawyers Blog postMichigan attorney Steven Gursten writes an important blog on auto accident litigation, insurance law, and related issues. Read Jay Feinman's guest post about Delay, Deny, Defend . Gursten comments: "One interesting thing about Professor Feinman’s excellent book is that as bad as things are, they are likely far worse for auto accident victims in Michigan. Michigan is one of only a few states without bad faith laws, punitive damages, or a state consumer protection act that insurance lawyers can use against insurance companies when they wrongfully deny claims."
Podcast on Financial Survival Radio
Link: Financial Survival podcastHear the podcast of an interview by Jay Feinman with Jay Carter, host of Financial Survival Radio. Or hear a clip on YouTube: YouTube
Hear Feinman on You Should Know podcast
Link: You Should KnowJay Feinman is interviewed for the newsletter You Should Know. Listen to the podcast at the link above. Or go to YouTube for a portion of the podcast: http://www.youtube.com/watch?v=r6xawduuqm4
Feinman interview with Chip Merlin
Link: Merlin interviewSee an interview with Jay Feinman by leading policyholder attorney William F. "Chip" Merlin, Jr., at the First Party Claims Conference. The FPCC is a major event for those involved in property insurance, including public adjusters, lawyers, and industry representative, this year held in Warwick Rhode Island. Also follow Merlin's Property Insurance Coverage Law Blog at http://www.propertyinsurancecoveragelaw.com/.
Delay, Deny Defend in Star Ledger
Link: Bob Braun columnBob Braun, well-known columnist for the Star Ledger (NJ), featured Delay, Deny, Defend in a recent column and sparked a vociferous response from Bob Hartwig, a leading insurance industry spokesperson.
Philadelphia Inquirer reports another example of delay and deny
Link: http://www.philly.com/inquirer/columnists/jeff_gelles/92605879.htmlIn the second of two columns featuring Jay Feinman and Delay, Deny, Defend, Philadelphia Inquirer consumer affairs columnist Jeff Gelles reported another example of delay and deny and quoted Feinman on advice for consumers.
Philadelphia Inquirer on Delay, Deny, Defend
Link: Inquirer columnPhiladelphia Inquirer business columnist Jeff Gelles writes a two-part series on Delay, Deny,Defend. In the first part, he notes, "In a new book, Delay, Deny, Defend, Feinman presents a troubling thesis for those of us who rely on insurance companies - which is pretty much all of us, at one point or another." Follow the link above.
National Association of Public Insurance Adjusters Bulletin recommends Delay, Deny, Defend
Link: NAPIA BulletinThe National Association of Public Insurance Adjusters Winter 2010 Bulletin reviewed Delay, Deny, Defend.The review noted:"For public adjusters, the book provides a broader context for the difficulties they often encounter: why company adjusters often are less well trained and have less discretion, how experts can be used and misused, why problems often arise in scoping loss, and estimating damage. The book also answers many of the questions clients often ask public adjusters: why doesn’t my “all-risks” policy cover all kinds of risks? Will my replacement value policy always pay the full cost of replacement? Why does the claim process take so long? Why is my insurance company being so difficult? Why do I need a public adjuster anyway?"Follow the link above.
Podcasts on AAPIA website
Link: AAPIA podcastsHear podcast interviews with Jay Feinman and Gene Veno, President of the American Association of Public Insurance Adjusters, on the AAPIA website. Follow the link above.Veno says, "If you are a homeowner, a business owner or one who serves the consumer/business owners you need to read Professor Feinman's book so you can inform your clients on why claims are often denied, delayed and are rigorously defended against the homeowner."
Risk Management reviews Delay, Deny, Defend
Link: ReviewMorgan O'Rourke, Editor-in-Chief of Risk Management magazine, published by the Risk and Insurance Management Society, reviews Delay, Deny, Defend . She describes the book as "a fascinating look at how we got here and what we can do to protect ourselves." For the entire review, follow the link.
Blog Business World review
Link: Blog Business WorldWayne Hurlbert of Blog Business World reviews Delay, Deny, Defend ."Read the controversial and important book Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It by Jay M. Feinman, and discover for yourself how to best protect yourself in case of an insurance claim. By better understanding of the industry, and how it operates, and by advocating changes in insurer practices, consumers and businesses will be better protected from disaster, now and in the future."Follow the link above.
Delay, Deny Defend in Minneapolis-St. Paul Star Tribune
Link: John Ewoldt columnDelay, Deny, Defend is featured in a column by John Ewoldt, columnist for the Minneapolis-St. Paul Star Tribune. Ewoldt notes:"It's like adding insult to injury. Hail, tornado or fire damages your home, and you're left to deal with the mess and hiring contractors to finish the job ASAP. After expenses mount, you shouldn't have to also spend time fighting an insurance company that refuses to pay, pays a pittance or delays payment, sometimes for years, until you give up in frustration."Follow the link above.
Blog "Slabbed" on Delay, Deny, Defend
Link: SlabbedSlabbed, a blog about Hurricane Katrina and other Gulf Coast natural disasters, noted the publication of Delay, Deny, Defend. Commenting on Chapter 9, blogger Sop wrote:"As I read the chapter I was briefly overcome with emotion as I saw tangible proof people are listening and do get it."Follow the link for more.